Cancellation Policy (Interior Design Services)
Cancellations can be made free of charge, unless within 2days (48hrs) of agreed start date. If cancelled within the stated period we are able to charge up to 50% of the quote fee.
Balisier Concepts will keep Client information confidential. All photos & testimonials are used with Client permission.
Balisier Concepts holds Data Protection: ICO:00041771871
Balisier Concepts holds Public Liability Insurance via Hiscox.
We will use your email/ contact info to send any promotions, etc to you.
All materials featured on this site are the copyright of Balisier Concepts Ltd.
Payments for Interior Design services can be made in cash or by debit/ credit card (2.5% handling fee for credit card) via bank transfer or PayPal. The Project Scope of Work presented to the Client will detail any payment milestones for fees for services.
For online purchases, payments are accepted by debit/ credit card via PaylPal.
Some Items are not suitable to be shipped, these are for Collection only @ our Market Stall (COMING SOON), or we can discuss other suitable arrangements.
Most items are able to be shipped, the costs are clearly set out and are based on Postal charges by weight & size of package.
All Items can be arranged to be collected at the Market Stall, if easier for the you!
We offer a 14 day return period from the date of purchase if you would like a refund. The Item MUST still be in the same condition as when you received it - undamaged & with your RECEIPT.
If the RETURNS POLICY is completed correctly and agreed to, then refunds will be processed. We will notify you via email as to the status of your refund & when payment could be expected into your bank account.
If you have any queries on any of the items stated above, don’t hesitate to contact us on email@example.com.
We only offer exchanges on sales items, not refunds. Contact us to discuss the issue and then send the item and the proof of purchase to 10 Johnson Court, 43 Meadowside, London, SE9 6BS, UK.
To return an item, please post it to: Balisier Concepts Ltd, 10 Johnson Court, 43 Meadowside, London, SE9 6BS, UK. We don't cover the cost of returns shipping, however if your item is agreed to be refunded we will reimburse 50% of the shipping cost that you incurred when returning.
If you have any queries on any of the items stated above, don’t hesitate to contact us on info@balisierconcepts
Balisier Concepts Ltd
Tel: (+44) 07850 675 239
ONE OF OUR PIECES
Do You Like Something in our Range but wish it was in a different colour or fabric?
Let us know & we can make one just for you!
We can turn your once loved piece of furniture, such as a chest of drawers or coffee table, into something you continue to love & treasure for many more years to come. Make it work with your Style!